Team Mental Health Services Welcomes You
A NEW YEAR MESSAGE FROM OUR PRESIDENT
Pamela Lamb, President and COO
© 2012 Team Mental Health Services. All Rights Reserved.
Team Mental Health Services is an provider
Happy New Year!!!
I’m very excited to welcome in 2013 and all the great things we have planned. As a brief recap, In 2012 TMHS established a presence in the region as an elite provider of mental health services. Our innovative approach to holistic/integrative care for our members yielded results that have not been seen in the human service sector. That accomplishment is attributed to the commitment to excellence that you as a member of the Team family have fostered. As an organization we have raised the bar in treatment delivery, quality assurance and customer service. As stewards of Team you have made this happen with your consistent scores in the 95% percent range and higher. This I know is no small undertaking and I appreciate your hard and dutiful work to make this happen. Because of your efforts, we are able to open and walk through doors that may have otherwise been difficult or closed to us.
In addition, because of the hard work put forth by each of you, we continue to grow our membership. The result of which required us to embark on remodeling our Southgate clinic, pursue expanding the physical layout and infrastructure at Eastern Market II; and the growth and expansion of our Pathways program, which saw the opening of Team Town was but the icing on the cake.
Also in 2012 as we foresaw the advent of the Affordable Care Act, our administrative and executive team convened in late 2012 on a one day retreat to establish our strategy to comply with and maximize the provision of the Act. Out of this retreat we established a strong understanding and foundation to address the AFA mandates; as well as positioning ourselves for 2014 and 2015. In addition we laid the ground work to our 2013-15 strategic plans which will lead and govern us through 2015.
In 2012 we committed ourselves to building and creating partnerships and strengthening our partnerships. We will continue developing this for 2013.
In 2013, we will continue building our relationship with Advance Care Pharmacy, Detroit Rescue Mission Ministries, Fidelis Insurance Company, the substance abuse treatment provider network, and most certainly our funding stakeholders such as Gateway, Consumer Link, Carelink, Synergy, and others.
In 2013 we will look to expand our funding streams through aggressive marketing and public relation efforts. We hope to develop fiduciary relationships with the regions HMO’s. In 2013 we will strengthen our community outreach efforts to the psychiatric hospitals and primary care providers.
In 2013 we have plans for expansion of the services we provide to individuals with developmental disabilities and increasing the quality of our skill building/vocational program. In 2013 we will upgrade our technical proficiencies to merge our electronic capabilities to accommodate our business and clinical practices.
With all the positives being said our vision will not be realized without all staff joining together and with plenty of hard work. We have the best CMH in the country that will make a difference in our members’ lives.
I will leave you with a quote from the late Susan Jeffers:
“Knowing that we can make a difference in this world is a great motivator. How can we know this and not be involved?” - Susan Jeffers
Pamela Lamb, President/COO
Team Mental Health Services
Administrative Offices
921 Howard Street
Dearborn, MI 48124
313.274.3700
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TMHS Annual All-Staff Meeting Will Have A Very Special Guest: Mr.Ted Williams
Peer Support Specialists Share Their Stories
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